Role Overview
The Intumescent Field Technical Support Specialist will provide expert technical assistance to customers and PPG associates focusing primarily on the cellulosic and hydrocarbon intumescent product ranges within PPG Protective Coatings.
This field-based role requires extensive travel across Europe with occasional trips beyond the region. Flexibility to accommodate short-notice travel is essential.
The position can be based anywhere in Europe.
Key Responsibilities

Deliver hands-on training and certification for applicators in the correct application of hydrocarbon and cellulosic intumescent coatings utilizing both hand and spray techniques.
Support project execution by providing technical guidance and troubleshooting on-site.
Collaborate closely with the PPG Protective Coatings Technical team and other colleagues to ensure consistent and high-quality service delivery.
Provide pre-sales and post-sales technical support including commissioning, installation, testing and maintenance services.
Investigate and coordinate resolution of product complaints as necessary.
Prepare detailed visit reports and maintain clear communication with stakeholders.
Share knowledge and best practices within the team contributing to continuous learning and improvement.

Candidate Profile

Proven practical experience in the application of hydrocarbon and cellulosic intumescent coatings with a strong understanding of associated products.
Skilled in both hand and spray application methods with the ability to effectively communicate application procedures and their rationale to diverse audiences.
Strong problem-solving skills with the ability to troubleshoot and make informed decisions independently.
Experience working under general supervision capable of managing technical support activities efficiently.
Excellent command of English both spoken and written with strong report‑writing skills.
Ability to work collaboratively within a team or independently as required.
Relevant coating inspector certification such as FROSIO, NACE or equivalent is desirable.
Valid driving license.
Offshore work qualification is highly desirable.

What We Offer

Company car, mobile phone, laptop and credit card to support your role.
Opportunity to work in a dynamic international environment with a leading coatings company.
Extensive travel opportunities and exposure to diverse projects and clients.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well‑being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Key Skills
Active Directory, Technical Documentation, Windows, On-Site Support, Test Equipment, Linux, Internet, Preventive Maintenance, Technical Assistance, Troubleshoot, Problem Resolution, Setup, hardware, Technical Support, UNIX
Employment Type: Full-Time
Vacancy: 1
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