As a Field Service Technician II here at Honeywell, you will provide technical support, troubleshoot, repair, and maintain equipment to ensure optimal performance and customer satisfaction.Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision.Prepare engineering drawings and application projects specifically for Service Jobs (. PRJ, RQ)Determine equipment and accessory needs for implementation and inform FSL or FSS in timeYou will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams.You will make improvements to training guides and documentation.You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.You will represent Honeywell at industry conferences and provide technical presentations.Previous industry experiencePrevious technical / installation experiencePrevious customer service experienceBasic knowledge of electrical diagrams and electrical switchingKnowledge of Computerised Maintenance Management systemsAbility to interact and build relationships with CustomersExperience servicing HVAC, Fire, Security, TVCC or Access Control SystemsStrong fault-finding skillsGood written and oral communicationAbility to follow instructions and identify mistakes.We are an equal opportunity employer and value diversity at our company. We donot discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation toparticipate in the job application or interview process, toperform crucial job functions, and toreceive other benefits and privileges of employment. Please contact us torequest accommodation.
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