Overview
Job Title: Field Service Engineer (Italian Speaking)
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
More about the role
We’re looking for a Junior Field Service Engineer to join our Customer Service team in Milan, Italy.
After an initial training period you will support commissioning, maintenance, and customer assistance activities, ensuring proper system operation and a high level of service.
Responsibilities

Technical claim handling and incident resolution
Installed base Maintenance Services
Perform routine and corrective maintenance activities
Diagnose and troubleshoot technical issues with the support of senior colleagues
System commissioning
Prepare technical reports on the activities carried out
Provide technical support and basic training to end users

Qualifications

Technical diploma or degree in engineering (mechanical, electronic, automation, or related fields)
Basic knowledge of electromechanics, electronics, and/or industrial automation
Ability to use measuring and diagnostic tools
Strong problem-solving skills and analytical approach
Teamwork attitude and customer-oriented mindset
Good knowledge of English (written and spoken)
Fluent Italian speaker due to customer interactions
Frequent availability to travel domestically and, when required, internationally

Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light the way.
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