Since the foundation in 1934, Fedeli has embodied the essence of Italian craftsmanship and silent luxury. As a heritage Made in Italy cashmere knitwear brand, Fedeli merges refined manufacturing with the finest quality yarns.Today the expertise has extended to swimwear, outerwear, accessories and seasonal essentials, offering a total look collection both for men and women.In 2023 Prada and Zegna joined forces and invested in Fedeli; an agreement with the aim to expand horizons and continue to develop "Italian Excellence" together.In Fedeli diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds.Fedeli i s looking for a passionate Client Advisor to join our corner in Rinascente Milano, for a fixed-term position.Key ResponsibilitiesWelcome and serve the customer providing an excellent Fedeli experienceDeliver an exceptional and tailored service to each client, ensuring a memorable in-store experience that reflects Fedeli’s philosophy.Build and maintain strong client relationships through consistent follow-up and CRM engagementSupport daily operations, including stock management, merchandising, and upkeep of store standardsContribute to the achievement of sales targets through a strong understanding of product, storytelling, and customer needsUphold the brand's values of sustainability, inclusion, and refined Italian style in every interactionProfile2-3 years of experience in premium or luxury retail, ideally in both menswear and womenswearStrong attitude for clienteling, CRM, and delivering a personalized shopping experiencePassion for quality, design, and long-lasting fashionExcellent communication skills, with a customer-focused and team-oriented mindsetEnthusiastic, proactive, and eager to contribute to a growing and evolving brand environmentFluent spoken English expected. Other languages desirableStart periodJanuary 2026
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