Armani Hotel Milan, a 5-star luxury hotel located in the heart of the Milan fashion district, is looking for a F&B Hostess in the Food & Beverage Department. We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills.ResponsibilitiesCheck guest reservation book and track occupancy chart for space.Greet guests as they arrive in a professional and courteous manner and guide them to tables according to their preference.Answer telephones according to internal standards and take guest reservations or provide information regarding the restaurant or any other hotel service.Anticipate the needs of guests, respond accordingly to guest inquiries or problems.Recognize regular guests by name and utilize the guest’s name consistently.Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials.Help out with other positions in the restaurant as needed.
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