We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best‑in‑class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e‑commerce platforms.
Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Your #FutureInSight with EssilorLuxottica
Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.
Your role
The e- CommerceSpecialistSGH SiS EMEA is responsible for strategy definition and implementation on his / her online European Shop‑In‑Shop (SiS) partners, working in close relationship with them, localSGH organizations (DACH, FR, TR) and E‑commerceManagerSGH SiS EMEA.
The position will be reporting to eCommerceManagerSGHSiS EMEA. He / she will be managing the relationship with a portfolio of European partners (e.g. DBK, Breuninger…). Working cross‑functionally with internal functions, he / she will be the main responsible for all activities impacting on his / her stores’ E‑Commerce P&L.
The position gives 360 degrees understanding of online business processes and trends / way of working of biggest online multicategory players. Position is the window to our online external partners and should ensure a seamless information flow from external partners to internal parties. Requires business understanding, high precision during communication flows and good presentation skills in English.
Main success factor would be keeping relationship always fresh with Host Partners with new initiatives. Ensuring a good communication and relationship both with external partners and internal functions, continuously searching for new growth opportunities and finally reaching the budget targets.
Main responsibilities

Develop and refine sorting strategies on Algolia to optimize product visibility and ranking, balancing business priorities and customer experience
Autonomously assess merchandising performance and propose optimizations to enhance engagement and conversion rates
Update homepage carousels, landing pages, and promotional banners via Algolia and CMS, ensuring alignment with business goals
Oversee the implementation of personalization initiatives, such as "You May Also Like" and Minicart recommendations, evaluating their effectiveness through data analysis
Continuously monitor site navigation and product discovery to identify friction points and propose data‑backed improvements

Performance Analysis & Reporting

Conduct deep dives on e‑commerce performance to measure the effectiveness of merchandising strategies and recommend adjustments
Track and analyze key e‑commerce KPIs (traffic, conversion rate, AOV, revenue, stock sell‑through, etc.) to inform decision‑making and deep dive on brands, models and new collection
Prepare and share comprehensive reports and insights with internal stakeholders to drive strategic decisions
Work closely with analytics teams to measure the impact of site actions and continuously refine merchandising selections based on data
Strategically select products for promotions based on business KPIs, aligning selections with commercial and financial targets.
Maintain and refine clearance product lists, ensuring seamless execution, stock optimization
Monitor product availability across direct and indirect channels, identifying discrepancies and opportunities for realignment. Liaise with planning & D2C merchandising team
Quantify the impact of product discontinuities and recommend proactive measures to mitigate potential revenue losses
Collaborate with performance marketing and CRM teams to ensure site promotions are effectively leveraged across all customer touchpoints

Main requirements

At least 4-5 years of experience in Key Account Management preferably in E‑Business context
Enthusiasm for digital innovation, market trends, and the evolving online retail landscape
Prior experience in an e‑commerce role preferred, with a deep understanding of online consumer behavior and omnichannel dynamics.
Ability to assess business needs and identify opportunities to balance revenue, marginality and product assortment
Good knowledge of merchandising principles, including product presentation, assortment strategy, and promotional planning to drive sales and digital marketing.
Strong analytical skills to interpret e‑commerce KPIs (Revenue, Returns, Merchandising Mix etc)
Advanced knowledge of Microsoft Excel (e.g. Power Pivot) and PowerPoint
Experience with E‑commerce management tools (Mirakl), Highstreet, and project management tool (ClickUp, Jira) or similar.
Strong analytical skills to interpret e‑commerce KPIs (traffic, CR, AOV, revenue, etc.), assess product performance, and optimize site merchandising accordingly. Familiarity with Adobe Analytics preferred
Experience with Algolia or similar tools to manage sorting rules, product ranking, and search visibility (preferred)
Familiarity with CMS platforms for landing page updates and product management (preferred)
Experience with project management tools like ClickUp or similar for campaign planning (preferred)

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
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