As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Purpose of the position
The Operations Director is responsible for developing, leading, and continuously improving all aspects of Division Operations, ensuring sustainable performance in Safety, Quality, Delivery, Inventory, and Productivity.
This role drives operational excellence through strategic leadership, stakeholder engagement, and disciplined execution of lean manufacturing and business processes, aligned with the Division and Hiab Business Line growth strategies.
Main tasks and responsibilities
Safety

Promoting the importance of Environmental, Health and Safety culture, with the responsibility of securing own and co-workers’ safety and health at all times in line with the Company’s Health and Safety statement, policy and Risk Assessments

Quality

Responsibility and ownership of PSC product quality processes and drawing specifications in line with customer expectations
Embrace a zero-defects and right-first-time culture within an overall total cost of quality framework

Delivery & Capacity Management

Develop long and short-term capacity plans to meet customer demand
Secure resources and competencies to manage the strategy and day-to-day operations
Ownership of the SMR/ S&OP process to balance Supply to Demand
Develop long and short-term capacity plans to meet customer demand

Inventory

Ensure the delivery of a material replenishment strategy in line with the PSC inventory policy

Productivity & Operational Excellence

Determine and implement annual plans and budgets to achieve overall strategic objectives
Develop and monitor performance goals (KPI’s) to achieve overall financial targets and initiate corrective and preventive actions when necessary
Create and embrace a true culture of operational excellence and continuous improvement
Develop and deliver a sustainable operations roadmap to embrace Industry 4.0 and digitization for the PSC.
Develop and monitor performance goals (KPI’s) to achieve overall financial targets and initiate corrective and preventive actions when necessary
Implement World-class principles to secure the most cost-efficient production in the business
Direct, support and coach your teams to secure continuous improvement of the right competencies, efficient working methods and stimulating working environment

People Leadership

Lead by example, embodying and promoting Hiab values and leadership behaviors
Build, develop, and coach a high-performing operations team
Ensure organizational design aligns with business needs (right-sizing and competence management)
Secure and develop critical competencies for future business needs.

What you’ll need to succeed
Education

Bachelor’s degree and/or Master’s degree in a relevant engineering or business discipline

Experience

Minimum7-10 years of relevant Technical Industry experience (i.e. truck, construction machines, agriculture, or automotive) in production and supply chain management
At least 5–7 years in a modern factory management role, including 3–5 years at a senior management level within a multinational/global organization
Deep understanding of Lean Manufacturing principles and their link to business strategy
Experience in unionized environments and employee relations management preferred
Cross-functional exposure to Supply Chain, R&D, Sourcing, Sales & Service
Flexible to travel as required

Core Competencies

Strategic Thinking: Clarifies and translates strategy into actionable plans and measurable results
Organizational Awareness: Considers historical context and stakeholder impact in decisions
Results Orientation: Drives accountability, performance, and timely decision-making
Continuous Improvement: Champions innovation and change; challenges the status quo constructively
Leadership & People Development: Inspires, motivates, and develops teams; builds a performance culture
Communication & Influence: Strong interpersonal and negotiation skills; effective cross-functional collaborator
Problem Solving: Analytical, data-driven, with a pragmatic “can-do” approach
Business Acumen: Customer-focused, commercially astute, and ethically driven.

You will be part of
As part of a global organization, you will gain access to an extensive network and exciting development projects. At the same time, we value personal development and the close collaboration that characterizes our local operations. Cooperation, commitment, quality, and order are the guiding principles we work by. We are constantly working to maintain a pleasant and enjoyable work environment for our employees with opportunities to grow in your role and develop it further.
Interested to join?
If you are excited about this opportunity, please submit your application with your CV in English by 24/11/2025. We look forward to hearing from you!
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com
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