OverviewDevOps support engineer working in standard working hours 8x5 supporting DevOps platforms based on Bitbucket, Jira, Rational Doors, and Unity platforms. Will be responsible for resolving access and configuration related issues across these platforms. Current ticket volumes are around 30 tickets month with an average issue resolution time of 12 business days.Skills and QualificationsMust Have Italian citizen or Permanent ResidentMust be physically working in ItalyExperienced with writing scripts in Bash or PythonExperienced in Git user management branching configurationExperienced in CICD pipeline creation and management leveraging tools like Jenkins Ansible Terraform or similar toolsExperienced in managing Bitbucket repositories and Jira projects on on-premises or cloud modelsAbility to support DevOps activities for multiple Agile Scrum, Kanban teams in a platform engineering modelGood to HaveExperience working in Aerospace or Defence industryFamiliarity with IBM Rational DOORSExperience with observability tools like Prometheus Grafana NewRelicExperience in ing and systems monitoring using tools like Nagios
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