3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job DescriptionWorking in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.Job DescriptionWorking in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services.In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.This is a great opportunity for somebody who has some experience in an IT Support type role looking to take the next step in their career or someone with limited experience who has the ambition to grow and develop their career in IT.Job ResponsibilitiesFace to Face IT support of users;Hardware installation, movement and de-installation;Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;Small project management related with new hardware or software installation;Software, patches and updates installation using MS SCCM;Job RequirementsExcellent problem solving & customer facing skillsAbility to resolve Windows 10 and 11 Operating System ErrorsBasic Network troubleshooting skills and knowledgeProficient in Microsoft Office 2016/365 SuiteBasic Knowledge of Microsoft Active Directory Microsoft Group Policy Objects experienceDiagnose printer and other peripheral device failures and implement solutionsProvide installation and upgrade services of supported hardware and softwarePrevious Experience of working within a Ticket Management System (ServiceNow preferred)Correctly track incidents and calls timely and accuratelyCandidates with a driving license is essentialThe preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.What's next:It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist!The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to containor be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.Diversity & InclusionHere at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!About UsWe are an international company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn , Facebook and Instagram where we regularly post insights from our colleagues.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Stefanini EMEA by 2xSign in to set job alerts for “Technician” roles.IMPIEGAT* ASSICURATIV* AREA AGENCY TECHNICAL EXCELLENCETrieste, Friuli-Venezia Giulia, Italy 8 hours agoAPPRENDISTA MANUTENTORE/TRICE- PORDENONEWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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