AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Join an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking for fully cleared Data Center Technicians to join our expanding Infrastructure Operations team. These technicians are the primary resolver and troubleshooter for a range of data center infrastructure issues, including hardware, fiber, networking, and related problems.
If you like to use IT principles such as computer architecture and the OSI model to find solutions, we’d like to meet you. Your work will help maintain one of the world's largest information system infrastructures.
* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Responsibilities

Engage in physical data center activities, including planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
Lifting and moving material up to 49 pounds each.
Working in cramped, elevated, and noisy locations.
Bending, lifting, stretching, and reaching.
Standing and walking for up to 8+ hours a day.
Ascending and descending ladders, stairs, and gangways safely.
Work shifts longer than 8 hours to support 24/7 operations (covering night, day, weekend, and holidays).

A Day in the Life

Take ownership of technical issues brought by customers, engaging other teams when needed.
Show a strong aptitude for troubleshooting and problem‑solving.
Resolve problems at their root and understand the broader context.
Maintain service level agreements through proactive issue detection and reporting.
Act in the absence of direction or support.
Improve effectiveness through process innovation.

Basic Qualifications

High school diploma or equivalent, or A+, CND (Certified Network Defender), Network+, or Security+.
Current, active US Government Security Clearance of TS/SCI with Polygraph.

Preferred Qualifications

Hands‑on experience with one or more of the following hardware platforms (e.g., Dell, HP).
Networking experience with CCNA and/or Network+ certifications.
Previous experience in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
Associate's degree in IT‑related field plus two years of progressively responsible experience.

We are an equal‑opportunity employer and do not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay ranges from $62,500/year in our lowest market to $139,700/year in our highest market. Pay is based on market location and may vary based on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided.
Posted: November 6, 2025 (Updated 3 days ago)
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