Data Center Engineering Operations Technician, ICN - DCEO
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Key Job Responsibilities

Maintain 24/7 operations coverage with flexible scheduling, including rotating shifts
Serve as the primary point of contact for internal and external stakeholders
Operate electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS), Transformers, Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS), Generators, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans.
Take daily operational readings of all mechanical and electrical equipment through routine rounds and log-taking (temperatures, voltages, currents, etc.)
Troubleshoot events within internal Service Level Agreements (SLA)
Manage routine maintenance and emergency services on critical systems
Maintain high system reliability by prioritizing and resolving trouble tickets efficiently
Serve as escalation point and provide technical troubleshooting for all environmental and facility issues
Participate in Data Center power and cooling events
Handle and lift equipment manually when required (weight limits follow regulations)
Follow and maintain the highest safety standards while encouraging a world-class safety culture
Participate in emergency drills and support emergency facility event response according to established protocols
Manage procurement for DCEO related expenditure
Responsible for asset and inventory management
Perform replacement of internal and external hardware parts of Servers and Network devices
교대 근무를 포함한 유연한 일정 관리로 24시간 연중무휴 운영 범위 유지
내부 및 외부 이해관계자의 주요 연락 창구 역할 수행
무 정전 전원 공급 장치(UPS), 변압기, 배전반, 차단기, 자동 전환 스위치(ATS), 발전기, 공조설비(HVAC), 배기 팬을 포함한 기계 및 전기 장비 운영
일상적인 순찰 및 기록을 통해 모든 기계 및 전기 장비의 일일 운영 수치 측정(온도, 전압, 전류 등)
내부 서비스 수준 협약(SLA) 내에서 이벤트 문제 해결
중요 시스템의 정기 유지보수 및 긴급 서비스 관리
장애 티켓의 우선순위 지정 및 효율적 해결을 통한 높은 시스템 신뢰성 유지
모든 환경 및 시설 문제에 대한 에스컬레이션 포인트 및 기술 문제 해결 지원 제공
데이터 센터 전력 및 냉각 이벤트 참여
필요 시 장비 수동 취급 및 운반(중량 제한은 규정 준수)
세계 수준의 안전 문화를 장려하면서 최고 수준의 안전 기준 준수 및 유지
비상 훈련 참여 및 확립된 프로토콜에 따른 긴급 시설 이벤트 대응 지원
DCEO 관련 지출에 대한 조달 관리
자산 및 재고 관리 책임
서버 및 네트워크 장비의 내부 및 외부 하드웨어 부품 교체 수행

Basic Qualifications

Bachelor’s degree in engineering (Mechanical, Electrical, or related fields) or equivalent experience
Ability to work 24/7 rotating shifts and lift rack equipment up to 20kg and work in cramped spaces or elevated locations using portable ladders while adhering to health & safety guidelines
Fluent in Korean with basic English proficiency

Preferred Qualifications

Minimum 3 years of experience in data center or similar industry
Intermediate English communication skills
Knowledge of mechanical (HVAC, Controls) and electrical systems
Professional certifications in electrical, mechanical, or fire protection systems
Valid work authorization in Korea with no restrictions for international travel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr