Data Center Controls Tech, Amazon Data Services, Inc
Job ID: 3070784 | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!
The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.
Key job responsibilities

Deploy, service, and upgrade BMS and EPMS systems across multiple data centers.
Mentor and train Facilities team members on operation and control of BMS and EPMS systems.
Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations.
Manage small to medium size projects and programs.
Perform point-to-point checkouts between field devices and controllers.
Perform first‑line diagnostics, troubleshooting and maintenance of programming code and hardware associated with BMS and EPMS in data centers.
Provision servers, controllers, industrial PCs and network configurations and test communication between third party devices and controllers or servers.
Install, replace, configure, and calibrate sensors.
Read and interpret electrical schematics and control panel drawings; basic understanding of closed-loop controls, field sensor scaling, and industrial controller functions.
Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
Commissioning and systems level testing support.
Create red‑lined drawings and documentation of systems.
Follow change management process to generate work requests and procedures.
Participate in factory witnessed tests at vendors or in panel builders facility.
Recommend design improvements based on consultation with users and system operation.
Perform root cause analysis during testing and commissioning.
Ensure all personnel on site utilize proper safety methodology.
Work on‑call and a rotating schedule when required and respond to after‑hours emergencies.
Monitor ticketing systems, perform root cause analysis, and prioritize tasks.
Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.
Use Microsoft Suite, Word, Excel, OneNote.

Physical Requirements

Walk jobsites in uneven terrain and work at heights and from ladders.
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
On occasions, lift and/or move up to 49 pounds or participate in group lifts for 50 pounds or more.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.
Amazon values diverse experiences and encourages applicants with alternative experiences to apply.
Work/life balance: We value work‑life harmony and strive for flexibility.
Inclusive team culture: Employee‑led affinity groups foster a culture of inclusion.
Mentorship and career growth: Endless knowledge‑sharing, mentorship, and career resources.

Basic Qualifications

Technical diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
Minimum one year of experience working with computer components and operating systems.
Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.

Preferred Qualifications

One-year experience working in a Data Center or mission critical environment.
Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
ISA CCST Level I or higher certification.
Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
Basic understanding of industrial controls system, controllers, and programming; troubleshooting of industrial controls analog, discrete and networked input/output field signals.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
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