Customer Support Representative - French English
Are you a French‑speaking professional with a passion for exceptional customer experience and technical troubleshooting? We are looking for a dedicated Customer Support Representative (French English) to join our international team in Bulgaria. This is your chance to be part of a dynamic multilingual environment supporting one of the world’s leading heavy equipment brands.
What You’ll Do
Handle inbound and outbound requests via phone, email, chat and webform from end consumers and CATs retailers. Troubleshoot basic technical issues and provide solutions effectively. Assist customers with spare parts search and purchases. Deliver accurate information and ensure every customer feels supported and valued.
What You Bring

French C1 and English C1 (both languages at an advanced level are required)
Customer‑first mindset and excellent communication skills
Strong problem‑solving ability and attention to detail
At least 1‑2 years of work experience in BPO or experience with US customers

Why You’ll Love It
Salary: 1700 EUR Gross per month. Access structured onboarding and ongoing skill development. Potential for a Hybrid work model after 6 months based on performance. Relocation assistance is available.
Key Skills

Design Engineering
Baan
Customer Service
Fund Management
ABAP
Elevator

Employment Type: Full Time
Experience: years
Vacancy: 1
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