Customer Support Specialist - Italy (all genders)Porto, PT, 4149-011Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.Become part of our winning team and help us create a world that works better.ResponsibilitiesSupport our existing customers in Italy with their technical and accounting issues over the phone, ticket and chatShow our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challengesIdentify customer needs and forward such requests to our sales departmentWork closely with all members of the Customer Support team to deliver a best-in-class experience for our customersRequirementsUniversity degree in the field of economics, or other relevant vocational education such as commercial or technical trainingFluency in Italian and English is mandatoryOther languages, such as Spanish, Portuguese and French are a plusAt least some experience working with customers and / or in sales, e.g. internshipsDetermination, enthusiasm and willingness to learnWorking independently is just as important to you as team spiritStrong communication skills and passion for working with peopleWhat we offerOnsite Onboarding in our HQ office for an optimal startContract location would be Porto25 days of paid holidaysCompetitive salary and benefits package, including performance-based incentives.Special terms for local gymsAccess to Corporate Benefits platform with many discountsRegular Team events and company-wide celebrationsOpen door policy , no dress code rules and frequent all HandsHybrid and Flexible work time with up to 50% home officeWork From Abroad Program allowing up to 40 days of work outside your contracting countryWe celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us!J-18808-Ljbffr
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