Job Responsibilities:Provide support and training to the customer service team.Establish and maintain a good strategic advisor relationship to increase the sales of the organization.Ensure proper implementation of business growth strategies.Develop and implement efficient customer success strategies.Collect data to clearly understand the needs of the customers.Take care of customer satisfaction by coming up with customer support content.Discuss points related to customer satisfaction with the higher officials.Job Skills:Bachelor’s degree in Business administration or other related courses.Proven experience as a Customer Success Specialist or in other relevant roles.Knowledge of customer success strategies and sales growth strategies.Excellent verbal and written communication skills.Inspiring leadership qualities and strategic planning skills.Analytical mind and problem-solving ability.Good team player and multitasker.
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