Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job

Chatting with customers via phone, messages & email
Resolve queries related to orders, refunds, delivery, and platform use
Provide professional and empathetic customer service support across all service channels
Follow presented response templates and quality standards
Perform ad-hoc tasks as required by the project team
Giving product tips & recommendations

We need YOU, because

You’re ready to relocate to sunny Greece
You speak the required language fluently
You have strong English skills – both written and spoken
You’ve got an excellent eye for the detail
Problem-solving is your superpower
You can stay calm and professional - even when things don’t go as planned
Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits
Full paid training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses