About Artemest
Artemest is a company specialized in Italian craftsmanship and design through a curated selection of handmade furniture, lighting, décor, and art by top artisans and brands. It serves private clients and professionals worldwide through its online store, New York gallery, bespoke design services, and large-scale interior projects via Artemest Contract. Founded in 2015 by the shared vision of CEO Marco Credendino and Creative Director Ippolita Rostagno, Artemest travels across Italy to uncover timeless pieces and the stories of their creators—master artisans who blend centuries-old techniques with modern sensibilities. The brand offers exclusive access to over 50,000 handmade products by 1,000 artisans and manufacturers spanning all major production areas. Aiming at showcasing Italy’s refined artisanal heritage to the world, Artemest provides discerning buyers the opportunity to effortlessly explore and shop the best of contemporary Italian design. Every product reflects Italy’s rich design heritage and celebrates the mastery discovered across its diverse manufacturing districts.
Position
Artemest is looking for a motivated, organized and self-starter Customer Relationship Assistant.
Key Responsibilities

Work closely with the US Team providing support with the B2B clients' requests
Work closely with the B2B Presale Team in Milan with customers' assistance
Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers
Work closely with other departments (Logistics, Order Management and Tech) to ensure an excellent level of customer experience

Duration: 6 months
Working hour: full-time (from Monday to Friday, from 9am to 6pm)
Ticket restaurant provided according to the company policy
Requirements

Degree in languages or humanistic disciplines
Italian native, professional proficiency in English
Passion for Sales & Design
Exceptional problem solving and organizational skills
Able to manage relations and negotiations, with excellent communication skills
Attention to details, flexibility and entrepreneurial attitude
Previous working experience is considered a plus

Our Perks
Positive workplace. We’re a young team (29 y / o on average) that works in harmony and that is extremely passionate about the Artemest mission.
Entrepreneurial mentality. We’re always looking for people eager to step up their tasks and skills.
Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury.
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