OverviewPosition: Customer Support SpecialistWork model: RemoteLocation: GreeceEmployment type: Full-timeResponsibilitiesCommunicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsQualificationsFluency in ItalianVery good communication skills in EnglishExceptional communication & soft skills, as well as problem-solving skillsComputer knowledge / tech savvinessResourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentBenefitsComplete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))Competitive monthly salary + 2 extra salaries per yearHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areas
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