Overview
Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
Responsibilities

Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they close in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

Fluency in Italian
Very good communication skills in English
Exceptional communication & soft skills, as well as problem-solving skills
Computer knowledge / tech savviness
Resourceful, able to multitask
Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas

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