Overview
Join to apply for the Custom Team Lead role at A.P. Moller - Maersk.
The Customs Team Lead is responsible for managing the overall operations and establishing effective management of labor, productivity, quality control and safety measures for the Operations Department. In this role, you will run customs operations within the Automotive vertical, build a high-performing team, improve processes and implement tools and applications to increase customer satisfaction with effective management of productivity and high compliance standards. You will have several direct reports in line with business needs.
Key responsibilities

Control customs processes ensuring safe, quality, and efficient operations in line with company policies
Carry out supervisory responsibilities in accordance with group policies and applicable laws
Be involved in project leadership and resourcing in collaboration with local management
Oversee workload and tasks assigned to employees; clarify expectations of roles, lead performance evaluations and address corrective action plans
Oversee needs for additional resources including participation in recruitment, onboarding and training
Ensure correct use of resources to pursue company goals
Manage escalations and handle potential claims until resolution
Coordinate with Risk & Compliance to handle process and communication with relevant authorities
Prepare and communicate relevant information for employees under your area of responsibility
Business trips may be required

Who we are looking for

Deep understanding of local market and regulations
Comprehensive knowledge of the logistic landscape
Experience in managing people in a complex environment (engagement, motivation, rewards); working experience in Customs is a plus
Strong customer-facing and interaction skills with a high level of customer orientation
Strong and proven teamwork attitude
Ability to work under pressure to meet deadlines and be results-oriented
Excellent communication skills and the ability to communicate at all organizational levels with a focus on collaboration and network behavior; work in English

If you have been reading so far, we are glad to see your interest. If you could see yourself in this role and you are keen to join our journey to become the Global Integrator of Container Logistics, we look forward to your application.
Our recruitment process

Please submit your application in English
If your profile matches the job requirements, our recruiter will get in touch to share more about the role and get to know you better
If successful, you will discuss the role with the Line Manager in more detail
Every candidate will receive feedback

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage


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