The Customs Team Lead is responsible for managing the overall operations and establishing effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.In this role, you will be running customs operations within Automotive vertical, setting up a high performing team, improve processes and implement tools and applications to increase customer satisfaction with a successful management of productivity and in respect of high standard level of compliance. You will be responsible for several direct reports in line with business needs.ResponsibilitiesControl customs processes ensuring safe, quality, and efficient operations in line with company\'s policiesCarry out supervisory responsibilities in accordance with group’s policies and applicable lawsBe involved in projects leadership and resourcing in collaboration with local managementOversee workload and tasks assigned to employees; clarify expectations of roles, lead performance evaluations and address corrective action plansOversee needs for additional resources including participation in recruitment, on-boarding and trainingEnsure correct use of resources to pursue company’s goalsManage escalations and handle potential claims until resolutionCoordination with Risk & Compliance to handle process and communication with relevant authoritiesPreparation and communication of relevant information for employees under your area of responsibilitiesBusiness trips might be requiredWho we are looking forDeep understanding of local market and regulationsComprehensive knowledge on logistic landscapeExperience in managing people in a complex environment (engagement, motivation, rewards), working experience in Customs is a plus,Strong customer-facing and interaction skills with high-level of customer orientationStrong and proven teamwork attitudeAbility to work under pressure to deadlines and results orientedExcellent communication skills and ability to communicate at all organizational levels with a focus on collaboration and network behavior; we work in EnglishOur recruitment processPlease submit your application in EnglishIf your profile matches the job requirements, our recruiter will get in touch to share more about the role and get to know you betterIf successful, you will discuss the role with the Line Manager in more detailEvery candidate will receive feedbackAt Maersk, we put our people and our customers first! We develop partnerships by understanding our customer’s business, developing personalized supply chain solutions and collaborating towards a carbon neutral future for transports and logistics.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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