We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto) , where you'll ensure a secure and respectful user experience while delivering top-tier customer support.
Location: Lisbon or Porto, Portugal (On-site)
EU Passport required
Languages: Italian (C2 / native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
Relocation support provided if you're moving from abroad
What You’ll Be Doing

Review and moderate user-generated content in line with platform policies
Handle user inquiries via chat, email, or internal tools with empathy and professionalism
Escalate violations or complex cases according to internal protocols
Protect online communities by enforcing safety guidelines
Maintain accurate logs of interactions and moderation actions

What We Offer

Relocation assistance (travel + accommodation support)
Full onboarding and paid training
Multicultural team environment in sunny Portugal
Modern office facilities and supportive leadership
Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.
Apply now and join a purpose-driven team in Portugal!
Contacts: giuliano.cani@cbtalents.org
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