Content Moderator / Customer Service Agent with Italian - Portugal (on-site)We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.Location: Lisbon or Porto, Portugal (On-site)EU Passport RequiredLanguages: Italian (C2/native) + English (B2+)Contract Type: Full-timeSchedule: Rotational shifts across weekdays and weekendsRelocation support provided if you're moving from abroadWhat Youll Be Doing:Review and moderate user-generated content in line with platform policiesHandle user inquiries via chat, email, or internal tools with empathy and professionalismEscalate violations or complex cases according to internal protocolsProtect online communities by enforcing safety guidelinesMaintain accurate logs of interactions and moderation actionsWhat We Offer:Relocation assistance (travel + accommodation support)Full onboarding and paid trainingMulticultural team environment in sunny PortugalModern office facilities and supportive leadershipClear path for career growth in digital services and operationsHelp make the digital world safer while growing your international career.Apply now and join a purpose-driven team in Portugal!Contacts: giuliano.cani@cbtalents.org
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