Italian Hospitality Collection | Full timeConference & Events Trainee - Fonteverde Lifestyle & Thermal RetreatIHC - Italian Hospitality Collection S.p.AIHC - Italian Hospitality Collection S.p.A. is a world-class hotel, resort, and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travelers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia, and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure. Our mission is to bring together excellent hotels, resorts, and spas, so that together they constitute the best Italian hospitality brand in Europe.The company continues to grow and is expanding its portfolio in Italy, which currently includes the following properties:Chia Laguna Resort, Sardinia - with 425 rooms, a set of three hotels offering a variety of restaurants and bars, spas, extensive meeting facilities, and boasting the most beautiful beaches in Sardinia: the 5-star Baia di Chia Resort Sardinia, part of the Curio Collection by Hilton; the 5-star luxury Hotel Laguna, opening in 2022 under Conrad Hotels & Resorts; and the Chia Laguna Hotel Village, ideal for families.Grotta Giusti Thermal & Spa Resort, Tuscany - with 68 rooms, featuring the largest underground thermal cave in Europe and a spa, now part of Marriott's Autograph Collection Hotels.Fonteverde Lifestyle & Thermal Spa Retreat, Tuscany - with 78 rooms, a leading luxury spa and member of the Leading Hotels of the World.Bagnidi Pisa Palace Thermal & Spa, Tuscany - with 61 rooms, historic spa with natural warm waters, member of the Leading Hotels of the World.Le Massif Hotel & Lodge, Valle D’Aosta - with 80 rooms, a ski resort with chalet-style design, including La Lodge, a restaurant, bar, and Kids Club, affiliated with The Leading Hotels of the World.OBIETTIVODELLA POSIZIONEWe are seeking a Conference & Events Trainee for our Sales & Marketing Team as part of an internship program.The successful candidate will demonstrate a strong commitment to the brand philosophy, possess excellent written and oral communication skills, and have experience in negotiation of MICE business, event management, time management, project management, and MICE sales.He/she will strictly follow all company and brand procedures to contribute to achieving and exceeding revenue targets.He/she will report hierarchically to the Conference & Events Team Leader.RequisitiPREFERED REQUIREMENTSListed below are advantageous but not mandatory:A minimum of 6 months experience in a sales or operations position within the MICE segment.Confident use of PMS (Protel, Opera) and CRM (Zoho).The candidate must be extremely organized, have good communication skills, and be able to collaborate effectively with the operations team at the property level. Focus will be on negotiation and conversion of incoming MICE opportunities, building strong client relationships, and supporting all steps of the negotiation process until arrival.He/she must set high personal standards.CORE JOB RESPONSIBILITIES AND DUTIESManagement of RFPs following company and brand standards.Planning and delivering customized C&E proposals according to client needs.Updating CRM with opportunities, calls, account info, tasks, and projects.Ensuring PMS (Protel and Opera) are updated with all necessary info.Focusing on KPI conversion goals.Managing events from initial offer to client arrival.Seeking new business opportunities through sales actions and cross-selling.Contributing ideas to improve standards, products, and services.Participating in internal sales and commercial meetings.Organizing and following up on site inspections.Personality and skillsThe candidate should demonstrate:High personal performance standards.Systematic planning and organization skills.Ability to prioritize and complete tasks.Good communication and listening skills.Ability to develop positive relationships at all levels.Willingness to improve continuously.Adaptability to new situations and changing circumstances.Good situational awareness and responsiveness.Note: This is an internship position; previous experience is not required.
#J-18808-Ljbffr