Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.COMMIS DE RANGMandarin Oriental, Lago di Como’s Commis de Rang is in charge of taking and delivering the guests’ orders, ensuring that quality standards are met at all times.Duties and responsibilities:Proactively welcome and greet all guests and visitors to the F&B outletTake and/or deliver guests’ food ordersClear and set-up tables, chairs, linens, glass and silver for serviceAnticipate the guests’ needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standardsMaintain high team focus by showing co-operation and support to all the colleaguesAttend daily meetingsPerform any other reasonable duties as required by managementAdhere to Safe & Sound procedures regarding Health & Safety and HACCP standardsRequirements:Mandatory:Minimum 2-years experience within a luxury resort/hotel’s outletWritten and oral proficiency in English and ItalianAble to multitask and manage timeExcellent guest service attitudePassionate about food and beveragesCharming and outgoing personality with excellent manners and communication skillsTeamwork skills and attitudeWilling to attend training sessions as provided by management to develop skillsAble to stand for extended periods of timeGood IT skillsFlexible schedules and working hours plus the willingness to work on weekends and holidays required.Desirable:HACCP CertificateA Tourism or Hospitality degreeThe knowledge of a third language is a plusInternational work experiencesDiversity & InclusionWe believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
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