Job TitleClinical Application Specialist - Cardiac SolutionsOverviewClinical Application Specialist : Driving clinical decision support for products and solutions including sales presentations product demonstrations and educating sales teams on emerging clinical issues for CS (Cardiac Solutions) segment.Your roleProviding primary training and education to customersAssisting in disseminating technical product information to customers and executing hospitals staff training also in the cath lab during clinical procedures.Achieving and growing disposable utilization in the assigned territory; assisting in advancing disposable revenue and market position consistent with territory division and company goals.Monitoring the use of Philips laser systems in the assigned territory by regular contact with the users in order to ensure confidence in Philips IGT-D products and systems. Assisting each step of Philips laser system utilization from the delivery to the cath-lab support.Building solid customer relations by interfacing directly with customers including hospital physicians catheter laboratory personnel training / education research and business office staff.Interfacing with Marketing and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements.Implementing business development activities on the field for increasing awareness about cardiac implantable electronic device infection. Organizing round tables / cardiac implantable electronic device infection meetings involving the different stakeholders that manage patients with infection.Processing and monitoring product complaints per company procedures.Youre the right fit ifBa / MSc degree in a biomedical engineering or clinical / science related field2 - 5 yrs experience of clinical support in a cath-labEnglish fluency and Italian language as local languangeAvailability to travel 70-80% of the time to support cath-lab disposable usage in the areaExcellent customer orientation and stakeholder management skillsLocation Flexibility : This role can be based either in Naples area focusing on the Southern Italy regions or in Rome area focusing on Central Italy.How we work togetherWe believe that we are better together than apart.Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations and we expect in-person activities either at customer locations or in the office at least 3 days a week.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.Learn more about our business.Discover our rich and exciting history.Learn more about our purpose.If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.#LI-EURequired Experience : Unclear SeniorityKey SkillsLaboratory Experience,SQL,Accounts Receivable,.NET,DICOM,Cash Application,Product Demos,Sonography,Customer Support,Medical Imaging,Technical Support,Application SupportEmployment Type : Full-TimeExperience : yearsVacancy : 1
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