Location: Leccio, IT
Maison Valentino offers the chance to grow in a community where business and creativity thrive. We value colleague‑centric contributions and mastery, creativity, uniqueness, and care.
We are currently looking for a highly motivated Client Advisor for our boutique in The Mall Leccio. The ideal candidate is results‑oriented, up‑to‑date on fashion trends, and passionate about our brand and products.
Responsibilities
Client

Master the client journey
Create customer emotion and desire
Engage existing and prospect clients as per the weekly plan defined by store management
Deliver the Valentino Couture service in an impeccable way at every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell)
Focus on development and retention of existing clients, recruitment of new and potential ones
Engage the client through every selling opportunity – walk‑in, private appointment, phone consignments
Actively participate in sales in partnership and OTO appointment routine

Operations and visual

Deal with all sales and after‑sales activities (boutique returns, end‑of‑season, customer returns, repairs, complaints)
Ensure product good maintenance, replenishment on the floor
Know the warehouse stock of all categories to ensure re‑stock shelves and maximize sales
Respect administration and operations procedures
Liaise with the in‑store visual to follow display guidelines; verify and report all relevant information to store management

Qualifications

Excellent interpersonal and effective communication skills
Fluency in English, Italian and Chinese
Team player with a pro‑active attitude
High fashion knowledge
Ability to adapt to changing needs of the company as necessary
Must have client network in luxury environment

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