About GuapiGuapi is a fast-scaling global streetwear brand with strong presence in the US, Japan, and Europe. Known for pushing the boundaries of design, drops, and collaborations, we are seeking a world-class COO to help structure and scale the business to the next level.This role is designed for a proven fashion executive who combines luxury fashion operations expertise with a deep understanding of streetwear, hype culture, and international growth.Operations & Supply ChainOversee global production, sourcing, and quality control across denim, outerwear, footwear, and accessories.Manage 3PLs and logistics partners across the US, EU, and Asia.Build systems to prevent stockouts, shipping delays, and QC failures.Ensure cost efficiency while maintaining Guapi’s premium positioning.Customer ExperienceOversee international customer support operations.Define KPIs (response time, resolution rate, CSAT).Select, negotiate, and manage external agencies to ensure world-class service.Marketing & Sales OversightManage and evaluate external marketing agencies, performance teams, and PR firms.Understand and oversee e-commerce KPIs (CAC, ROAS, LTV, conversion).Guide drop planning, influencer seeding, and global campaign rollouts.Ensure activations resonate with US and European streetwear culture, celebrity collaborations, and major events like ComplexCon and Fashion Weeks.Finance & LegalOversee financial planning, P&L, cash flow, and budgeting.Negotiate and manage contracts for collaborations, celebrities, and licensing.Work with external accountants and legal teams in different markets (US, EU, UAE, Asia).Leadership & Team BuildingManage and elevate existing team members and agencies.Recruit and grow key roles (Head of Marketing US, European sales managers, logistics managers, finance staff).Build scalable SOPs and structures for long-term growth.Act as the Founder’s right hand, taking ownership of execution and decision-making.Growth & ExpansionDevelop and execute market strategies for the US, Europe, and Japan.Scale Guapi’s presence in European fashion hubs (Milan, Paris, Berlin, London).Explore wholesale, licensing, and strategic retail partnerships.Identify and execute brand-building opportunities (trade shows, pop-ups, collabs).Network & InfluenceBring a strong network of factories, agencies, logistics partners, and PR contacts.Already experienced in US, European, and Japanese streetwear / luxury markets.Able to represent Guapi in high-level meetings with celebrities, agencies, and partners.10+ years in fashion / luxury / streetwear operations.Proven track record of scaling a brand internationally.Strong exposure to US, European, and Japanese markets is a must.Fluent in English (mandatory)Decision-maker who thrives under pressure and takes ownership.Deep understanding of Guapi’s DNA: luxury streetwear, hype culture, and collaboration-driven growth.CompensationCompetitive base salary aligned with senior fashion executives in Milan.Performance-based bonus tied to growth and profitability.Possibility of long-term equity participation after proven performance.Job Types: Full-time, PermanentPay: From €10,000.00 per monthExperience: MANAGEMENT : 8 years (required)
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