Castello Banfi – Front Office Agent Junior, MontalcinoCastello Banfi Wine ResortMontalcino, ItalyJob DescriptionThe activities the resource will take care of are:Customer reception from arrival to departureInforms the customer about the conditions of stay, formalities, and services of the hotelAnticipates the customer's needs and manages any objections and/or observations by presenting a solution in the shortest time possibleTransmits necessary information to other departmentsSwitchboard managementCash managementQualificationsDiploma/degreeFluent in Italian and English; knowledge of Portuguese or Spanish is appreciatedAt least three years' experience in a similar role within high-standard hotel environments (4/5* hotels, Relais & Chateaux)Customer orientation, communication skills, flexibility, and team workingAdditional InformationFixed-term contract from immediately to November 2025 with the possibility of renewal for the following season. CCNL Turismo. Salary and classification will be based on profile and experience. Full-time availability. Provision of board and accommodation.
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