Deadline Date: Friday 16 January 2025
Requirement Title: Dev Ops Engineer
Location: Grazzanise, Italy
Full time on-site: Yes
Not to Exceed: 75Euro
Total Scope of the request(hours): 418
Required Start Date: 09 February 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO Cosmic Top Secret
Specific Working Conditions: Some work outside of normal hours may be required
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria :

Current National or NATO SECRET clearance
Nationality of one of the NATO member countries
Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties and Role
The contractor, under the direction of the NCIA ID&E OPEX DevOps Lead Engineer in Mons, Belgium, will assist in the configuration of the Core and infrastructure Services of NATO's Deployable Communications and Information Systems (DCIS) assets.
The contractor will provide Level 3 DevOps support for the Core Services in the assigned DCIS. Tasks assigned, include but not limited to :

Provides professional and technical contributions to the conception, development and execution of NISC ID&E OPEX engineering projects
Contributes to the design, implementation, configuration management, deployment systems and services
Participates in the installation and configuration management of laboratory-based prototype systems developed in NCIA and ensure their coherence with other systems (e.g. communications networks) or aspects (e.g. Security);
Supports the monitoring and troubleshoot system failures or bugs and provides solutions to restore functionality;
Supports the automated deployment of defined software baselines;
Provides documents and implementations of assigned services as well as troubleshooting guides;
Schedules, participates and leads technical support teams in support of Projects and exercises;
Coordinates, plans and schedules team activities, estimate resources and financial requirements;
Provides training when necessary in order to maintain highly skilled and trained technical support for the Service Line;
Gives briefings and presentations; writes and/or review reports and articles for publication;
Performs ad hoc tasks related to CES SL's responsibilities;
Deputizes for higher grade staff;
Performs other duties as may be required.

Requirements :

Cosmic Top Secret security clearance

Minimum 4 years' experience with :

Latest Virtualization Technologies and Operating Systems
Design, implement and troubleshoot Infrastructure Failover Clusters (VMware and Microsoft)
Latest Server, Storage, Client and Infrastructure Networking hardware technologies
Directory, Identity and Access Management in large enterprise environments consisting of multiple interconnected and federated Active Directory Domains and Forests
Hands‑on experience with Automated Application and Service Deployment using Ansible
Hands‑on experience with basic networking concepts (DNS, DHCP, L2 switching, L3 routing, Operating System firewalls)
Scripting in PowerShell, Python and vSphere CLI

In addition, you will need to demonstrate experience in various areas of Software Engineering including some of the following :
Email and collaboration services technologies (e.g. MS Exchange and Skype for Business)

Requirements elicitation and management
Software design, implementation and testing
Configuration management practices and tools
Knowledge of ITIL IT service management model
Experience and applied knowledge of Service Transition are required

It is highly desirable to Demonstrate :

Prior experience of working in an international environment comprising both military and civilian elements
Knowledge of NATO responsibilities and organization
Experience from working in a service provisioning organization

Experience with at least two of the following :

Cloud Computing Systems such as Microsoft Remote Desktop Infrastructure and VMware Horizon View
Design and implementation of Active Directory Federation Services in large enterprise environments;
Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator)
Enterprise Systems Management services, methods and tools (i.e. SCOM, SCCM, SCVMM)
WEB Portal Technologies and High Availability Database Systems (i.e. SQL Cluster)
At least 1 year experience support by professional certification in the implementation and administration of COTS products such as MS Windows Server, Linux, Oracle, MS SQL, VMware, MS Hyper‑V, MS SharePoint, MS Active Directory and Active Directory Federation Services, MS Exchange, MS Skype for Business, Client OS (Windows, OSX, iOS, Android etc.)

Competencies required :

Working with People
Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others
Consults others and shares information and expertise with them
Builds team spirit and reconciles conflict
Adapts to the team and fits in well

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