Business Development Support Manager M / FJob Title : Business Development Support Manager M / FApplication Deadline : 01 / 10 / 2025Availability : NoWithin CACEIS, you will join the Sales and Client Excellence Support Business Line (SCES). This department promotes best practices within sales teams by supporting sales through technical training, information gathering, and monitoring clients and prospects. It manages the Group’s CRM tool, measures commercial activity, and supervises client satisfaction via the LCS survey process. SCES collaborates closely with Coverage, Client Success, Business Engineering, Product Management, and Risks, Compliance, and Operations departments to manage the commercial pipeline, proposals, and organization of commercial entities.By joining this department, you will be in contact with :The Commercial representatives of various CACEIS entities and their managementThe product management team within CACEISGroup and local financial steering teamsGlobal Markets and Market Solutions teamsThe team responsible for responding to client RFPs and Due Diligences (Business Engineering)Internal and external communication teamsIT teams, especially the project management support team for the Group CRMThe Crédit Agricole S.A. Press Watch teamKey Responsibilities : Economic Intelligence :Collect and analyze information relevant to CACEIS's commercial developmentConduct market research and sales studiesSupport to the Sales Division :Support and monitor sales strategies and targetsManage process improvement projectsAssist users with the Group CRM (Microsoft Dynamics)CRM Tool Management :Stay updated on CRM developmentsParticipate in CRM testing and updatesAnalysis of Commercial Activity :Develop and automate reportsAnalyze sales performance and produce periodic reportsCoordinate with support departments to optimize CRM and trade information, support the rollout of sales strategies, and produce indicators for departments and management. Organize meetings and committees to monitor commercial activity and support local Business Engineering and Communication needs.Educational Background : Laurea in EconomiaExperience : 3-5 yearsLanguages : English and ItalianJ-18808-Ljbffr
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