Business Consultant - Airport Operations
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Overview
WELCOME TO SITAAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.
About The Role & Team
As a Business Consultant, you will be a key player in our Sales Support Team, working closely with regional sales leads to drive engagement with airports and airlines across Europe. Your role blends aviation operational expertise and a consultative mindset, supporting presales activities and shaping impactful solutions in Airport Operations and Sustainability. You will help our clients imagine “to-be” scenarios that optimize processes, reduce environmental impact, and embrace future‑ready technology.
What You Will Do

Be the single point of contact for one of our core Airport Operations products.
Collaborate hand‑in‑hand with sales leads to support ongoing deals and close opportunities.
Actively generate and qualify new opportunities with strategic airport and airline clients.
Guide customers through process transformation initiatives, focusing on operational efficiency and automation.
Train and onboard customers on the use and value of our solutions.
Understand clients’ IT and operational environments and help lead the move toward cloud‑based services.
Represent the voice of the customer internally to improve our offering and approach.

Qualifications
WHO YOU ARE:

Aviation know how is a must‑have, particularly in airport operations, ground handling, and passenger flow. Candidates must be familiar with ACDM, Turnaround Management, Total Airport management, Resource Optimization.
Fluent English speaking with excellent presentation and interpersonal skills (the role includes interaction with C‑Level customers).
A natural consultative seller, able to listen deeply and shape value‑driven solutions.
Technically minded, with the ability to quickly grasp complex systems and communicate them effectively.

What We Offer
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.