OverviewGeneral Manager – Casa Newton, Tuscany (Live-In Position)Location: Pienza, Val d’Orcia, Tuscany, ItalyContract: Full-time, OnsiteLanguages: Fluent Italian & EnglishStart Date: Jan 2026About Casa NewtonNestled in the rolling hills of Val d’Orcia, Casa Newton is a refined and soulful boutique retreat for discerning travelers seeking privacy, beauty, and genuine Italian hospitality. With its curated interiors, exceptional service, and intimate atmosphere, Casa Newton offers an elevated yet personal experience. We are now seeking a dynamic and passionate General Manager to join our team and lead day-to-day operations.The RoleAs General Manager, you will be responsible for the overall success of Casa Newton, ensuring exceptional guest experiences, smooth operations, and a supportive work environment for the team. You will be the face of the property and the key point of contact for owners, staff, and guests. You’ll be the soul of Casa Newton. This is not a behind-the-desk job; you will live and breathe the property, working closely with the owners and the current team, welcoming guests, building community with local partners, and ensuring every stay is exceptional.Key ResponsibilitiesOversee all hotel operations, including front office, guest services, housekeeping, and F&BMaintain 5-star boutique service standards while ensuring a warm, personalized guest experienceRecruit, manage, and motivate a small, close-knit teamEnsure compliance with safety, hygiene, and operational protocolsManage daily budgets, supplier relations, and basic reportingDevelop and nurture relationships with local partners, artisans, and producersCollaborate closely with our winery partner to create immersive guest experiencesTake an active role in the ongoing creative and strategic development of Casa NewtonRepresent the property professionally both locally and onlineCommunicate regularly with the owners with transparency and initiativeIdeal ProfileMinimum 5–7 years of experience in a management position in boutique or luxury hospitality, ideally in ItalyExcellent written and verbal communication skills in both Italian and EnglishProficiency in MS Office tools (Excel, PowerPoint, Word, Outlook) and comfortable with digital platforms such as MailchimpHands-on, proactive, and unafraid to jump in where needed, with a strong attention to detail and qualityNatural host with excellent interpersonal and communication skillsAble to work in a fast-paced environment and remain calm under pressurePassion for design, wine, slow living, and authentic guest experiencesExperience managing small teams and understanding the realities of small-scale operationsComfortable living on-site and embracing Tuscan countryside lifeEU citizenship or a valid work permit is requiredWhat we offerCompetitive salary based on experienceOpportunity to grow with an exciting, values-driven hospitality projectA peaceful, inspiring environment with room for creativity and ownershipTo applyPlease send your CV and a brief cover letter (in English or Italian) telling us why this opportunity speaks to you and what you’d bring to Casa Newton.
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