Location : Athens, Thessaloniki or Chania, Greece (On-site or Remote - Relocation Included)Language Requirement : Fluent in one of the following languages :Czech, Danish, Dutch, French, German, Hebrew, Italian, Polish, Portuguese, Slovak, or SpanishAdvanced EnglishContract Type : Full-timeWhy Greece? Why This Role?Ready for a new chapter in your life and career? Join a global leader in the telecommunications industry and embrace the unique blend of ancient history and vibrant modern life that Greece offers.Imagine finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a warm climate, and a lower cost of living, Greece offers a lifestyle that balances personal wellbeing with professional growth.This is your chance to work with international teams on impactful customer service projects, while living in one of the most beautiful countries in Europe.Your MissionAs a Customer Service Representative, you will be the first point of contact for users, handling a range of queries and providing exceptional support in your native language. Your role is essential in ensuring customer satisfaction and maintaining the companys reputation for excellence.Key ResponsibilitiesDeliver professional and empathetic customer support via phone, chat, or emailResolve inquiries related to products, orders, accounts or technical issuesProvide accurate and timely information while maintaining high service standardsAdapt to new tools and systems quickly to support a variety of projectsCollaborate with team leaders and quality teams to improve performanceContribute to a positive team environment and uphold the values of cultural diversityWhat We Are Looking ForFluent in one of the required languages + EnglishStrong communication and interpersonal skillsWillingness to relocate to Greece (with full support provided)Customer-focused attitude with problem-solving skillsEU citizenship or valid EU work permitFor some projects : higher technical skills or B2B cloud experienceFor specific roles : Minimum age of 21 yearsWhat Is OfferedRelocation package including flight ticket, 2-week hotel accommodation, and airport pickupAssistance from a real estate agency to find long-term housingFull-time contract with competitive compensationPrivate health insuranceOngoing training and developmentOpportunities to grow within the companyA vibrant, international work environmentRemote work option available for specific rolesNote : Details about the client, project, and compensation are confidential and will be shared during the recruitment process.Bilingual Customer Support Agent - Greece • Naples, Metropolitan City of Naples, Italy
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