Position Snapshot

Nespresso Italy
Permanent Contract
At least 3-5 years of professional experience in Logistics or Supply Chain
Master’s Degree, specialization in Management Engineering
Fluent Italian and English

Position Summary
In this role you will manage B2B after sales operations and related logistic network together with Nespresso Logistics Team and third-party logistics providers. The goal is providing outstanding after sales services to our B2B customers, meeting quality standards, maximizing process efficiency and minimizing costs.
A day in the life of a Logistics Expert

Ensure Safety & Compliance at warehouse level
Establish efficient inventory management process with our B2B Service Partners
Manage third-party logistics providers focusing on performances and promoting a continuous improvement approach, with the responsibility of leading efficiency projects and managing daily operations
Create effective relationships and efficient communication flows with internal stakeholders and external suppliers
Analyze KPIs to highlight issues, trends and improvement areas, in order to guarantee Nespresso Supply Chain targets achievement
Lead regular Operational Reviews with external suppliers to create and monitor projects and action plans
Support the team with analysis and reports, aggregating data from multiple sources and managing large amounts of qualitative and quantitative information to provide action-driven insights
Promote innovation, identifying market trends and opportunities and managing their implementation in our operations network
Proactively collaborate with all Nespresso Logistics Team in order to guarantee full alignment and efficiency among the entire Supply Chain

What Will Make You Successful

3-5 years of professional experience in Logistics (preferably in E-Commerce business)
Master’s degree, specialization in Management Engineering (preferably Supply Chain)
Experience in third-party logistics management (80% gestione fornitori esterni)
Positive forward-looking approach, problem solving attitude
Data-driven and solution-orientation mindset
Accuracy, attention to details and excellent work organization
Excellent knowledge of Microsoft Office and good experience with BI tools
Good communication and analytical skills
English and Italian fluent

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