Role Summary - Administrative Assistant OperationsProvide general administrative support. Research and prepare a wide variety of information requests, drawing data from a variety of sources within and outside the department. Route or answer routine correspondence and maintain confidential department records and files.Responsibilities & RequirementsAdministration – Produce, update, and provide support on documents, databases, and other departmental systems; use expertise to help improve processes.Office and Organizational Skills – Ability to be resourceful and proactive, utilizing strong organizational skills and time management.Correspondence – Prepare emails, reports, agendas, and meeting notes as needed.Data Collection and Reporting – Collect and organize data using pre-set tools, methods, and formats to generate standard reports.Document Preparation – Prepare required documents and tracking using a variety of applications such as Microsoft Office and other standard office software.Data Compliance – Works to understand data collection, processing, and protection rules and regulations to achieve compliance that matches organization objectives and applicable laws.Business Meetings/Events Arrangement - Schedule appointments, arrange meetings and conferences, and organize travel plans, as needed.Operational Compliance – Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure adherence to those standards.Sales – Customer offers & orders registration on SAP in collaboration with other internal entities.Management of Customer/Client portal (internal registration and docs uploading)Procurement - Support others by carrying out a range of procurement activities on SAP.Other duties as assigned / Support colleagues in daily activities.2 years relevant experience in similar Company or GDO.Preferred Experience / SkillsSoftware: Good knowledge on SAP and Excel.Invoicing & data transmission, declaration of intent, VAT exemptions.Customer Service – Knowledge of customer service principles and practices.Customer Service – Ability to manage several Orders in parallel. Work to plan, organize, and prioritize activities to efficiently meet business objectives.Customer Service – Manage NCR & claim.Verbal Communication – Uses clear and effective verbal communication skills to express ideas and request actions.
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