Assistant Service Supervisor – Kahului Branch
First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Kahului Branch. The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. The position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.
Compensation
The annual salary range for this role is $43,493 - $60,320 per year, commensurate with experience.
Work Schedule
Monday – Friday 8:00 AM – 4:30 PM; Saturday on a rotation basis 8:30 AM – 1:30 PM (hours may vary).
Required Qualifications

High School diploma/GED or equivalent experience is required
2 years of experience in branch operations
1 year of supervisory experience (e.g., Head Teller or Service Manager Associate) or 1 year of external supervisory experience
Bachelor’s degree in a business‑related field is preferred
Able to plan, organize and budget
Effective written and verbal communication
Able to manage confidential matters judiciously
Possesses attention to detail with excellent follow‑through
Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business
Excellent time management skills
Possesses sales skills to enhance business development objectives
Able to manage customer inquiries and resolve issues
Proficient in Microsoft 365 suite of applications

Benefits
We proudly offer a comprehensive benefits program for all employees.
EEO Statement
At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit . Mahalo for choosing First Hawaiian Bank!
Apply
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Other
Industries
Banking
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