Assistant Restaurant Manager @ Casa Cipriani Milano
Located at Via Palestro 24 and overlooking one of Milan’s oldest parks, the Indro Montanelli Gardens, Casa Cipriani Milano evokes the elegant and comfortable atmosphere of classic English gentlemen’s clubs, with references to Italian timeless sophistication. The project includes 15 Rooms & Suites and a Private Club featuring the Restaurant with a large terrace, the Pickering Room, and the Living Room – all designed by renowned Florentine designer Michele Bönan – as well as the Wellness & Fitness Center, a peaceful retreat in the heart of the city designed by Studio Apostoli. A unique, simple, and authentic place where we hope our guests feel at home, enriched by the service and style that have defined our philosophy for over 90 years.
Casa Cipriani Milano is looking for an outgoing Assistant Restaurant Manager. The selected candidate will support the Restaurants Manager in the daily operations of the outlet, contributing to the coordination and motivation of the team while ensuring service standards are consistently met and aligned with Cipriani’s distinctive elegance and hospitality. The Assistant Restaurant Manager plays a key role on the floor, leading by example, fostering a positive team environment, and ensuring an exceptional guest experience. The ideal candidate has previous experience in high‑end hospitality, nightlife, or entertainment environments, and demonstrates strong organizational skills, attention to detail, and a genuine passion for service excellence.
Requirements

Minimum of 2 years experience in a similar role within luxury hospitality or private clubs of comparable level
Excellent command of English; knowledge of a second foreign language is considered a plus
Strong communication and interpersonal skills
Teamwork‑oriented attitude
Professionalism, courtesy, and discretion
Precision, organization, and keen attention to detail
Solid organizational skills with a natural flair for guest relations
Proven ability to motivate and manage staff
Proficiency in Microsoft Office, particularly Word and Excel
Availability to work evening and weekend shift

Responsibilities

Support the Restaurant Manager in delivering an exceptional, refined dining experience aligned with Cipriani standards
Act as a visible leader on the floor, ensuring elegance, efficiency, and attention to detail during service
Inspire, coach, and support the team, fostering a culture of professionalism, collaboration, and pride
Ensure consistently high service quality across all guest touchpoints
Personally oversee guest relations, handling requests and feedback with discretion, empathy, and confidence
Monitor cleanliness, presentation, and overall ambiance of front and back of house areas
Support recruitment, onboarding, and continuous training to elevate service excellence
Assist in staff planning and daily organization to ensure seamless service flow
Support cost awareness initiatives, inventory control, and operational efficiency
Ensure full compliance with health, safety, and hygiene standards in a luxury hospitality environment
Collaborate closely with other departments to ensure a seamless, personalized guest journey
Contribute to a positive and engaging work environment, supporting employee engagement initiatives
Employment contract under the National Collective Agreement for the Tourism Sector (CCNL Turismo)
Company welfare program
Team‑building activities and continuous training
A collaborative and motivating work environment
Career development opportunities within the Company

Seniority level
Mid‑Senior level
Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality

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