About UsFounded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well‑being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and four regional offices in Hong Kong, Shanghai, New York and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well‑being.MissionWe are looking for a highly motivated and experienced Area Manager North Italy to join our team based in Milan! Reporting to the Retail Manager Italy, you will manage the North of Italy area. Our retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in Italy, UK and US and planned openings in other European countries. It's a great opportunity for an ambitious talent who wants to make a difference in the retail world.Key ResponsibilitiesSupport the Retail Manager in executing the strategic operations planBe in charge of the Area P&LManage the Store Manager’s team in collaboration with Cluster ManagersEnsure Venchi / our Service Model standards of customer experienceDrive trainings for the whole staff as motivator and guideMonitor boutique KPIs and performances in order to reach company resultsEnsure the execution of visual merchandising is in line with company guidelinesOptimize and monitor Cluster calendar (shifts, orders, forecast and inventory management)Ensure that furniture is properly maintainedPromote smart initiatives to improve practical solutions and fill possible gapsManage the recruitment process in collaboration with Cluster ManagersThe Ideal Candidate8 years of Retail management8 years of People Management at leastA former international experience will be considered a plusResult oriented with ability to effectively multitask in a rapid work environment, by meeting all deadlines with a hands‑on approachStrong relation, negotiation and organizational skills with constant attention to detail and performanceProblem solving and decision‑making mindset combined with ability to manage both independent and teamworkAbility to create and develop data‑driven business strategiesInternational mindset, fluent in Italian and EnglishPositive, flexible—and obviously a chocolate and gelato lover!What We OfferCelebration of success: on top of the fixed salary, we offer a competitive variable side up to 30% of the salary and benefits packageInspiring Work Environment: You'll work in a friendly environment where you can learn, experiment, and grow every day. We value both individual development and teamworkGrowth Opportunities: We offer professional development opportunities, including potential international assignments, to support your career growthDiversity & Inclusion: We’re proud to foster an inclusive and collaborative workplace where diversity is a true assetFlexibility and Balance: Benefit from flexible working hours and remote work optionsSweet Exclusive Benefits: Enjoy a 30% discount in our stores and a 40% discount on our e-commerce platform, plus complimentary gelato and coffee (where available). Plus, you will receive ticket restaurants and additional complimentary health insurance to enhance your personal well‑beingGlobal Vision, Local Flavor: Join a creative team committed to excellence and product quality, sharing joyful moments with customers around the worldJoin us at Venchi and help us bringing the Italian way of life and delicious flavors to every corner of the world!We look forward to hearing from you!
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