Social network you want to login/join with:We are looking for an Application Support Analyst who will be involved in the current and future delivery support and maintenance of ION and LIST services. You will play a key role in assisting customers both from technical and functional points of view.Your responsibilitiesManage and optimize existing and new application functions;Ensure the optimal use of the application by end-users;Monitor and control the quality of datasets daily;Be the point of contact for end-users and handle system issues;Perform incident management;Configure and test functionalities;Support the team in defining and analyzing user requirements;Develop and maintain functional documentation;Perform user training.Your skills, experience, and qualificationsBachelor's or Master's degree in a financial or technical field is preferred;Experience of at least X years in a similar role in the fintech field;Basic knowledge of SQL;Client-focused attitude;Team player with strong communication and presentation skills;Strong analytical and problem-solving skills;Ability to manage pressure;Good written and oral communication skills in English and Italian;EU Work Permit;Willingness to work shifts;Availability to work on weekends.Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button. Eurojobs.com is not responsible for external website content.
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