Da remoto
Remoto
Our valued client is a solid multinational company with over 8,000 employees worldwide, a leader in its sector, known for the production and sale of durable machinery, instrumental devices and related spare parts, with more than 8,000 employees and a turnover exceeding 1 billion.
Location: Northwest Milan (1 day of remote work per week)
Responsibilities

Responsible for the Aftersales & Service activities of the company in the Italian market
Measure performance and efficiency based on KPIs
Ensure the execution of the Service activities and projects in the company
Responsible for the approval of technical suppliers
Support to branches
Monitor turnover of Service and spare part sales
Ensure a high level of customer satisfaction
Control of internal costs and warranties
Pricing of service contracts

Your Profile

Minimum of 6 years of relevant professional experience in industrial sectors with a focus on the technical department
Expertise in rentals and maintenance contracts (knowledge of service costs, etc.)
Prior work experience in team management
Must have ability to train and motivate, proving very good with communication skills
Passionate and hard worker
Manage complexity and work volume, problem solver
Target and results oriented
Strategic thinking and acting
Proficient with MS Office
Knowledge of CRM system
Advanced in English oral and written

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