Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. While we offer great benefits and perks similar to larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
We are seeking a skilled and experienced Administrative Business Partner to join our team and provide top-tier administrative support to our Senior Sales Leadership. In this role, you will play a pivotal part in ensuring the seamless execution of daily operations while supporting the leadership team in driving strategic initiatives. If you excel in a dynamic, fast-paced environment, have a talent for prioritizing tasks, and enjoy being the go-to problem solver, we’d love to hear from you.
Your Key Responsibilities :

Provide high-level administrative support to executives, managing calendars, preparing meetings, and organizing travel.
Act as a liaison between the executive team and internal/external stakeholders.
Prepare and organize reports, presentations, and correspondence in a precise and professional manner.
Handle confidential information with discretion, professionalism, and confidentiality.
Prepare regular sales reports and dashboards for the leadership team.
Collaborate with sales teams to analyze data and provide actionable recommendations.
Assist in organizing and executing marketing events such as trade shows, conferences, and webinars.
Coordinate event logistics, including venue booking, vendor management, and materials preparation.
Manage event promotion, attendee registration, and follow-up.

What We’re Looking For :

A degree in Administration, Marketing, or a related field (or equivalent experience).
At least 3 years of experience in a similar role, blending executive support, sales analysis, and/or marketing.
Proficiency with tools like Excel, Salesforce, and marketing platforms (e.g., HubSpot, Marketo).
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills.
Fluent in English.

Why Join Us?

Inclusive Work Environment: We are committed to fostering an inclusive workplace ensuring everyone can fully realize their potential.
Growth Opportunities: We offer career development programs and opportunities for advancement within the company.
Dynamic and Collaborative Team: Work alongside passionate professionals who are dedicated to driving business success while supporting each other’s growth.

Ready to Make an Impact?
If you are passionate about organization and communication and want to join a team that values diversity, we’d love to hear from you!
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If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys :
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted platform born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency, and operational improvements. Visit.
Reasonable Accommodations :
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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