Overview
As an Account Manager, you will be the main sales contact for the North-West Italy territory covering all of Quaker Houghton’s offering of products, equipment and services. You will focus on nurturing relationships with our existing customer base, mainly in the metalworking fluids market, and equally important is driving cross-selling and customer satisfaction initiatives. Our customers’ success is our own.
What do we offer?

Competitive pay + bonus program
Company car
Meal tickets + Health insurance
2 annual days paid volunteering leave
Access to real career growth opportunities in the commercial or other related areas of interest
QH University : Online continuous training tool for all seniority levels
Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs

What will you do?

Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites
Create strong relationships with key customer contacts across all levels, both existing and prospective, to increase customer satisfaction and cross-selling success
Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer
Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions
Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations
Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales
Coordinate with the Customer Service and Technical Service teams to ensure we meet overall customer expectations
Regularly report to management to analyze sales targets, budgets and forecast, mainly using CRM, Excel and other IT tools available
Attend and participate in conferences and industry trade shows
Monitor competitors’ activities, industry trends and regional regulations to provide feedback to management and KAM team for innovation and market development

What are we looking for?

The ideal candidate will have 1 to 3 years of technical sales experience in a B2B environment.
Ideally in contact with the metalworking process and the automotive sector.
Having managed both end user and distributor accounts is an advantage.
Education : Engineering degree (mechanical, chemical, industrial or similar)
Languages : Italian bilingual level and English professional level written & spoken are a must.
Previous work experience from metalworking fluids, lubricants, grease, coolants or any other similar industrial chemical market.
Profile : A dynamic professional with excellent communication and presentation skills to build strong trust-based relationships with key stakeholders
Location : This is a field-based role in the West and North Italy territory
Soft skills : Safety Conscious – Safety is the core of our culture; Team worker, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus

About Us
We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.
Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.
Join the team and unleash your potential!
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