OverviewQuaker Houghton is a global publicly traded company specializing in chemical specialties, process fluids, lubricants and coatings for the manufacturing industry. We operate with a collaborative culture that supports career growth and offers competitive compensation and benefits, with a global presence and headquarters in Conshohocken, PA.As an Account Manager, you will be the main sales contact for the North-West Italy territory, covering Quaker Houghton’s full range of products, equipment and services. You will focus on nurturing relationships with our existing customer base, primarily in the metalworking fluids market, and you will drive cross-selling and customer satisfaction initiatives.What do we offer?Competitive pay + bonus programCompany carMeal tickets + Health insurance2 annual days paid volunteering leaveAccess to real career growth opportunities in commercial or related areasQH University: Online continuous training tool for all seniority levelsAttractive Wellbeing, Mental Health, Women Inclusion & DEI programsWhat will you do?Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sitesCreate strong relationships with key customer contacts across all levels, existing and prospective, to increase customer satisfaction and cross-selling successPrepare and create customer presentations, proposals, commercial offers and value selling plansDeliver sound technical advice to the customer, working with the Product Application team to implement and offer new solutionsCollaborate with the KAM team for alignment with the account strategy to maximize business potential and exceed customer expectationsCoordinate with the QH Fluid Intelligence Solutions team regarding our range of equipment salesWork with Customer Service and Technical Service teams to meet overall customer expectationsRegularly report to management to analyze sales targets, budgets and forecast, primarily using CRM, Excel and other IT toolsAttend and participate in conferences and industry trade showsMonitor competitors’ activities, industry trends and regional regulations to provide feedback for innovation and market developmentWhat are we looking for?1 to 3 years of technical sales experience in a B2B environment, ideally with exposure to metalworking processes and the automotive sector. Experience managing both end-user and distributor accounts is an advantage.Education: Engineering degree (mechanical, chemical, industrial or similar)Languages: Italian (bilingual level) and English (professional level written & spoken) are required. Previous work experience in metalworking fluids, lubricants, grease, coolants or similar industrial chemical markets is preferred.Profile: A dynamic professional with excellent communication and presentation skills to build trust-based relationships with key stakeholdersLocation: This is a field-based role in the West and North Italy territorySoft skills: Safety conscious; team player, autonomous, results-driven, analytical & problem solver, customer focusedAbout UsWe are the global leader in industrial process fluids present in 40+ countries, continually improving and innovating so manufacturers in steel, aluminum, automotive, aircraft, machinery and other industries can stay ahead. Across 100+ locations, our chemists, engineers and industry experts partner with customers to improve operations and drive efficiency.Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.Our core values guide our decisions and shape our actions as a company. They underpin our commitment to safety and integrity in all interactions with our team and the world. Join the team and unleash your potential!
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