Welcome to Air Partner – where the skies are not the limit, they're just the beginning!Are you experienced in Charter Sales and looking for a busy and varied role that allows you to utilise your sales and broking skills within a close-knit team? If so, apply now as we are seeking an Account Manager to join our Group Charter team in Milan on a full-time basis. You will be responsible for delivering revenue and profitability according to your targets and maintaining high-value accounts.To succeed in this role, you should demonstrate proactive sales ability, a passion for creating exceptional customer experiences, smart procurement techniques, creative presentation skills, insightful closing techniques, and robust administration with flight planning arrangements.AccountabilitiesProcessing incoming enquiries for charter services, liaising with operators, quoting, planning, and overseeing bookings and documentation, while providing excellent customer serviceMaintaining and growing existing client relationships through cold calling, networking, and referralsAchieving set targets for each financial yearAssisting with client care activities and supplier relationsEnsuring quick turnaround of client enquiriesAccurately entering and updating enquiries in CRMProviding after-sales service and maintaining organized paperworkResearch industry data to generate new sales leadsBuilding new business and cross-selling other servicesManaging high service levels on demanding accountsCandidate RequirementsUnderstanding of changing markets in aviation charter operations and clientsCustomer-focused with strong interpersonal skillsEffective communication skills in a professional mannerAbility to anticipate and outperform rivals in tendersExperience working in an international environmentMotivated, competitive, and eager to win businessProblem-solving skills and adaptability to changing situationsWillingness to do what it takes to secure new business, including cold callingStrong verbal and written communication skills in Italian and EnglishEstablished in 1961, Air Partner is a global aviation services group and a proud partner of Delta Air Lines. We offer aircraft charter services, aviation safety and security solutions, and operate in civil and military sectors worldwide.Our Charter Division includes group charter, private jets, cargo, and specialist services, catering to various client needs.We are committed to diversity, equity, and inclusion, demonstrated through our ESG strategies and community initiatives. We are a Disability Confident employer, guaranteeing interviews for disabled applicants meeting job criteria.Next steps include a virtual interview with our Talent Acquisition team, followed by in-person meetings. We provide adjustments for applicants as needed to ensure a comfortable application process.If you're ready to elevate your career, visit us and apply today. Your next adventure is just a click away!
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