Account Manager – Telco & Greenfield IoT (Israel, Cyprus & Italy)
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Location: Roma, Italy
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Roma hosts the commercial offices to be close to Customer and Public Administration.
We are seeking an experienced and results‑oriented Account Manager to lead customer engagement and business growth across the Telecommunications sector and drive greenfield IoT initiatives in Israel, Cyprus, and Italy. The ideal candidate brings a strong understanding of the regional Telco landscape, a consultative sales approach, and a passion for introducing innovative IoT solutions in emerging or underdeveloped markets. In this high‑impact role, you will manage key Telco accounts, establish new strategic partnerships, and explore untapped IoT use cases across industries such as smart infrastructure, energy, logistics, mobility, and manufacturing. You will collaborate cross‑functionally to deliver tailored solutions that meet the evolving needs of our customers and support the organization’s long‑term growth in the region.
Key Responsibilities

Develop and manage long‑term relationships with Telco operators and enterprise clients in Israel, Cyprus, and Italy.
Identify and drive new business opportunities within existing Telco accounts, including upselling and cross‑selling of relevant services and solutions.
Act as the main commercial contact for strategic customers, ensuring a high level of customer satisfaction and retention.

Greenfield IoT Market Expansion

Identify, assess, and lead the pursuit of greenfield opportunities in the IoT ecosystem across the region.
Engage with early‑stage IoT customers, startups, and industry‑specific stakeholders to understand market gaps and tailor solutions accordingly.
Work with internal teams to develop proposals, pilots, and go‑to‑market strategies for new IoT verticals (e.g., smart cities, precision agriculture, industrial IoT).

Sales Strategy & Execution

Own the sales cycle from prospecting to contract negotiation and closure, ensuring timely delivery against quarterly and annual targets.
Prepare and execute territory/account plans aligned with corporate strategy and regional objectives.
Maintain an accurate pipeline and forecast using CRM and sales enablement tools.

Cross‑Functional Collaboration

Liaise with internal product, technical, legal, and marketing teams to support complex customer engagements.
Provide market insights and competitive intelligence to inform product development and strategic planning.

Qualifications & Requirements

5+ years of experience in B2B account management or business development within Telco, IoT, or related technology sectors.
Proven track record of managing large, complex accounts and driving business growth in a multi‑country region.
In‑depth knowledge of the Telco ecosystem (MNOs, MVNOs, network technologies, digital services) and IoT value chain (devices, platforms, connectivity, applications).
Strong business acumen and ability to identify opportunities in early‑stage or nontraditional markets.
Exceptional interpersonal and communication skills; fluent in English. Proficiency in Hebrew, Greek, or Italian is a strong advantage.
Ability to travel frequently within the assigned region.

Preferred Qualifications

Bachelor’s degree in Business, Telecommunications, Engineering, or related field.
Familiarity with regulatory environments and business culture in Israel, Cyprus, and Italy.
Experience working in multinational corporate environments or with Tier‑1 Telco providers.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
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